FAQ

  • Organic Vs. Non- Organic?
  • Where do you ship to?
  • How do I best care for my HauteCoton products?
  • What are the disadvantages of non-organic bedding?
  • What is the truth about thread count?
  • What is certified GLOBAL ORGANIC TEXTILE STANDARDS (GOTS)?
  • Is your product fair trade?
  • What is you return policy?
  • When choosing organic cotton, the crops are not treated with pesticides, insecticides, herbicides or genetically modified organisms (GMO’s). These substances are harmful to farmers, workers, to us as consumers and to the entire wildlife eco-system. Organic cotton is grown in a way that uses methods and materials that are low impact on our environment. A key aspect with organically grown techniques is that it replenishes and maintains soil fertility and builds bio-diverse agriculture. Organic cotton uses far less water than conventionally grown cotton. Today, less than 1% of all cotton grown is organic. One simple decision. One simple choice can literally have a positive impact on everyone involved in the supply chain from seed to YOU – the consumer. Not only are you having a positive impact on the lives of our farmers but you are also contributing to cleaner rivers and streams around the world. HauteCoton wants to empower consumers to have choice!

  • We're pleased to let you know we ship our products all around the globe. It is important to note that you will be responsible for any shipping and import charges imposed by your country.

  • To learn more about caring for your HauteCoton products, please visit our care instructions page.

  • Most people think about their health during their waking hours. We forget that our bodies are actually doing the most rejuvenating while we are sleeping. The processing of non-organic bedding relies heavily on the use of chemicals. These chemicals may remain in your bedding and affect your overall health through inhalation and skin absorption and can irritate people with sensitive skin or allergies. Just think about that one for a second. The process of non-organic methods for bedding can affect our health through inhalation and skin absorption. We’ll say it again. Your bedding can affect your health through what you’re breathing in while sleeping and what you’re absorbing through your skin while lying in bed. We spend a 1/3 of our lives in bed. HauteCoton wants to empower consumers to have choice!

  • To learn the truth about thread count, please visit our blog.

  • The cotton used in our organic products is grown and processed using methods set forth by the Global Organic Textile Standard (GOTS). GOTS is the worldwide leading textile processing standard for organic fibres, including ecological and social criteria, backed up by an independent certification of the entire textile supply chain. The aim of the standard is to define worldwide-recognized requirements that ensure organic status of textiles from harvesting of the raw materials, through environmentally and socially responsible manufacturing up to packaging, labelling, trading and distribution of all textiles. This provides credible assurance to the end consumer. Textile processors and manufacturers are enabled to export their organic fabrics and garments with one certification accepted in all major markets.

  • To learn more about HauteCoton and Fair Trade, please visit our Fair Trade page.

  • We want you to have the best possible experience with our products. To learn more about our return policty, please visit our return policy page.

 


Do you still have questions? Contact us today.